Privacy Policy

This Privacy Policy explains how Kya Software ("Kya Software", "we", "us" or "our") handles personal information when you visit our website, contact us, or use our applications and services, including My Diary and My Life.

1. Who we are

Kya Software is an independent software business based in France, creating applications designed to help users organize, understand and care for different parts of their daily lives.

For questions relating to privacy or personal information, you can contact us at privacy@kya-software.com .

2. Information we may process

The information processed depends on the Kya Software application, website feature or service you choose to use.

• Account information: information used to create, identify and manage your account, such as a username, account identifier or other account-related information.
• Information you choose to provide: information that you voluntarily enter, save or create while using features within our applications.
• Contact and support information: your name, email address and the contents of messages you send when contacting Kya Software through our website, applications or support services.
• Technical information: limited technical information that may be processed when accessing our website or services and that is necessary for security, reliability, troubleshooting and normal operation.
• Purchase and subscription information: information required to determine whether you have access to free or Premium features. Purchases and subscriptions made through our iOS applications are processed by Apple through the App Store.

Some features may require additional information or access to device capabilities. When permission is required, the application will request it through the controls provided by your device before accessing that feature.

3. Information you create inside our applications

Kya Software applications may allow you to create and store personal content such as notes, diary entries, goals, preferences, activity information or other information that you choose to provide.

The exact categories of information depend on the application and on the features you decide to use.

We aim to collect and process only the information necessary to provide the features you choose to use.

4. How we use information

Personal information may be used where necessary to:

• Provide and operate Kya Software applications and services.
• Create, authenticate and maintain user accounts.
• Provide features requested by the user.
• Save and synchronize information where a feature requires it.
• Determine access to free and Premium features.
• Process and respond to support requests.
• Maintain the security, stability and reliability of our services.
• Diagnose technical problems and improve our applications.
• Prevent misuse, fraud or security incidents.
• Comply with applicable legal and regulatory obligations.

Kya Software does not sell personal data.

5. Legal bases for processing

Where the General Data Protection Regulation (GDPR) applies, Kya Software processes personal information only where an appropriate legal basis exists.

Depending on the circumstances, processing may be necessary to provide a service you requested, to comply with a legal obligation, for legitimate interests related to the operation, security and improvement of our services, or on the basis of your consent where consent is required.

Where processing relies on your consent, you may withdraw that consent at any time, subject to applicable law.

6. Service providers

Kya Software may use trusted third-party service providers to operate its website, applications and supporting infrastructure.

Depending on the feature being used, these services may include website hosting, cloud infrastructure, authentication, secure data storage, email delivery, application distribution and payment processing.

These providers may process limited information only where necessary to provide their respective services or where required by law.

Purchases and subscriptions made through our iOS applications are handled by Apple and are also subject to Apple's own privacy practices and terms.

7. International data transfers

Some service providers used by Kya Software may operate or process information outside your country of residence.

Where personal information is transferred internationally, appropriate safeguards are used where required by applicable data protection law.

8. Data retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to provide the requested service, maintain security, resolve disputes, or comply with applicable legal requirements.

Retention periods may vary depending on the type of information and the Kya Software service involved.

Information associated with an account may be deleted or anonymized when it is no longer required, subject to any applicable legal, security or record-keeping obligations.

9. Your privacy rights

Depending on where you live, you may have rights concerning your personal information.

In particular, where the GDPR applies, these rights may include the right to:

• Request access to personal information concerning you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where applicable.
• Request restriction of certain processing.
• Object to certain processing.
• Request portability of your information where applicable.
• Withdraw consent where processing is based on consent.

To make a privacy request, contact us at privacy@kya-software.com .

10. Account and data deletion

Where a Kya Software application provides a user account, users may request deletion of their account and associated personal information through the options made available within the application or by contacting Kya Software.

Following a valid deletion request, information associated with the account will be deleted or anonymized unless certain information must be retained for legal, security or other legitimate purposes permitted by applicable law.

11. Security

Kya Software uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

12. Children's privacy

Kya Software does not knowingly collect personal information from children in violation of applicable law.

Where an application may be used by younger users, any additional protections, permissions or age-related requirements required by applicable law or the relevant platform will apply.

13. Website contact form

When you contact Kya Software through the website, we process the information you voluntarily submit, such as your name, email address and message, for the purpose of receiving, reviewing and responding to your request.

Please avoid including unnecessary sensitive personal information in contact or support messages.

14. Changes to this Privacy Policy

We may update this Privacy Policy when our applications, services, technologies or legal obligations change.

When changes are made, the updated version will be published on this page and the "Last updated" date will be revised.

15. Contact

For questions about this Privacy Policy, requests concerning your personal information, or other privacy-related matters, contact:

Kya Software
Email: privacy@kya-software.com

Last updated: September 13, 2026